Terms of service

OVERVIEW

This website is operated by LDH Furniture. Throughout the site, the terms "we", "us" and "our" refer to LDH Furniture. LDH Furniture offers this website, including all information, tools, and services available from this site to you, the user, conditioned upon your acceptance of all terms, conditions, policies, and notices stated here.

By visiting our site and/or purchasing something from us, you engage in our "Service" and agree to be bound by the following terms and conditions ("Terms of Service", "Terms"), including those additional terms and conditions and policies referenced herein and/or available by hyperlink. These Terms of Service apply to all users of the site, including without limitation users who are browsers, vendors, customers, merchants, and/or contributors of content.

Please read these Terms of Service carefully before accessing or using our website. By accessing or using any part of the site, you agree to be bound by these Terms of Service. If you do not agree to all the terms and conditions of this agreement, you may not access the website or use any services.

Any new features or tools added to the current store shall also be subject to these Terms of Service. You can review the most current version of the Terms of Service at any time on this page. We reserve the right to update, change, or replace any part of these Terms by posting updates and/or changes to our website. Your continued use of the website following the posting of changes constitutes acceptance of those changes.

Our store is hosted on Shopify Inc. They provide us with the online e-commerce platform that allows us to sell our products and services to you.

SECTION 1 – ONLINE STORE TERMS

By agreeing to these Terms of Service, you represent that you are at least the age of majority in your state or province of residence, or that you are the age of majority and have given us your consent to allow any of your minor dependents to use this site.

You may not use our products for any illegal or unauthorized purpose, nor may you violate any laws in your jurisdiction while using the Service. You must not transmit worms, viruses, or malicious code. A breach or violation of any of these Terms may result in immediate termination of your Services.

SECTION 2 – GENERAL CONDITIONS

We reserve the right to refuse service to anyone for any reason at any time.

You understand that your content, not including credit card information, may be transferred unencrypted and involve transmissions over various networks and changes necessary to conform to technical requirements. Credit card information is encrypted during transfer over networks.

You agree not to reproduce, duplicate, copy, sell, resell, or exploit any portion of the Service without express written permission from us.

The headings used in this agreement are included for convenience only and will not limit or otherwise affect these Terms.

SECTION 3 – ACCURACY, COMPLETENESS AND TIMELINESS OF INFORMATION

We are not responsible if information made available on this site is not accurate, complete, or current. Material on this site is provided for general information and should not be relied upon as the sole basis for making decisions without consulting more accurate, complete, or timely sources.

Historical information provided on this site is for reference only. We reserve the right to modify the contents of this site at any time without obligation to update any information.

SECTION 4 – MODIFICATIONS TO THE SERVICE AND PRICES

Prices for our products are subject to change without notice. We reserve the right at any time to modify or discontinue the Service, or any part thereof, without notice.

We shall not be liable to you or any third party for any modification, price change, suspension, or discontinuance of the Service.

SECTION 5 – PRODUCTS, DELIVERY, AND SERVICES

Certain products or services may be available exclusively online through the website. These products or services may have limited quantities and are subject to return or exchange only according to our Refund Policy.

Delivery Options. LDH Furniture currently offers two primary delivery methods:

  • Metro Atlanta Local Delivery: Local furniture delivery is available throughout eligible areas of Metro Atlanta, Georgia. Same-day delivery may be available on qualifying in-stock orders placed before 12:00 PM, subject to inventory, location, scheduling, and delivery availability.

    Furniture setup or assembly is not automatically included with local delivery. Professional furniture setup may be available for eligible Metro Atlanta orders for an additional fee. Setup pricing varies depending on the type and amount of furniture requiring assembly.

    Delivery windows, fees, service availability, and additional conditions are explained in our Shipping Policy.
  • Nationwide Shipping – Select Products: Certain products, including our Sofa-in-a-Box collection, are available for shipping throughout the contiguous United States.

    Our Sofa-in-a-Box sectionals are compressed and packaged for convenient shipping directly to the customer's address. These products require no tools and no traditional furniture assembly. Customers simply unbox the sectional pieces, position them in the desired location, and allow the cushions and foam to expand.

    Sofa-in-a-Box products may continue expanding and reaching their full shape for up to approximately 72 hours after unpacking.

    Large sectional orders may be shipped in multiple boxes. Packages belonging to the same order may occasionally arrive separately.

    Estimated delivery times, shipping charges, and product-specific shipping information are displayed on the applicable product page and/or during checkout. Please review our Shipping Policy for additional information.

Delivery and shipping availability are determined based on the product purchased and the delivery address provided. We reserve the right to limit sales, delivery, shipping, or service to any geographic region or jurisdiction.

We make reasonable efforts to display product colors, textures, dimensions, and other characteristics accurately. Actual colors, textures, finishes, dimensions, and appearance may vary due to device settings, lighting, photography, manufacturing variations, or natural material variations.

We reserve the right to limit quantities of products or services and to discontinue or modify products at any time without notice.

SECTION 6 – ACCURACY OF BILLING AND ACCOUNT INFORMATION

We reserve the right to refuse any order you place with us. We may limit or cancel quantities purchased per person, household, or order. These restrictions may include orders placed using the same customer account, credit card, billing address, or shipping address.

If we change or cancel an order, we may attempt to notify you using the email address, billing address, or telephone number provided when the order was placed.

You agree to provide current, complete, and accurate purchase and account information for all purchases made through our store. You agree to promptly update your information as necessary so that we can complete transactions and contact you regarding your order.

For additional information regarding cancellations, refunds, and returns, please review our Refund Policy.

SECTION 7 – RETURNS, EXCHANGES, AND WARRANTIES

All return and exchange requests are governed by our Refund Policy.

  • Returns must be initiated within the timeframe specified in our Refund Policy.
  • Metro Atlanta local delivery customers should inspect their furniture promptly and report damage according to the damage-reporting requirements contained in our Refund Policy.
  • Nationwide shipping customers should inspect packages upon receipt and promptly report damage with supporting photographs according to our Refund Policy.
  • Customers should retain packaging for damaged nationwide shipments until the claim has been reviewed.
  • LDH Furniture is not responsible for damage resulting from customer misuse, improper cleaning, unauthorized modifications, improper handling, or failure to follow applicable care instructions.
  • Warranty coverage, where applicable, may be detailed on individual product pages or provided by the applicable manufacturer.

SECTION 8 – OPTIONAL TOOLS

We may provide access to third-party tools over which we neither monitor nor have control or input.

You acknowledge and agree that we provide access to such tools "as is" and "as available" without warranties, representations, or conditions of any kind. Your use of optional third-party tools is entirely at your own risk and discretion.

SECTION 9 – THIRD-PARTY LINKS

Certain content, products, and services available through our Service may include materials from third parties. Third-party links may direct you to websites that are not affiliated with us.

We are not responsible for examining or evaluating the content or accuracy of third-party websites and shall not have liability or responsibility for third-party materials, products, or services.

Please carefully review third-party policies and practices before engaging in transactions with them.

SECTION 10 – USER COMMENTS, FEEDBACK AND OTHER SUBMISSIONS

If you send us creative ideas, suggestions, proposals, plans, reviews, feedback, or other materials ("comments"), you agree that we may, without restriction, edit, copy, publish, distribute, translate, and otherwise use those comments in any medium.

We are under no obligation to maintain comments in confidence, pay compensation for comments, or respond to comments.

You agree that your comments will not violate the rights of any third party, including copyright, trademark, privacy, or other proprietary rights. You are responsible for the accuracy and legality of comments you submit.

SECTION 11 – PERSONAL INFORMATION AND DATA PRACTICES

Your submission of personal information through the store is governed by our Privacy Policy.

We collect and process information necessary to operate our store, fulfill orders, communicate with customers, process transactions, prevent fraud, and improve our services. Please review our Privacy Policy for information regarding our data practices and your applicable privacy rights.

SECTION 12 – ERRORS, INACCURACIES AND OMISSIONS

Occasionally, information on our site or in the Service may contain typographical errors, inaccuracies, or omissions relating to product descriptions, pricing, promotions, offers, shipping charges, transit times, or availability.

We reserve the right to correct errors, inaccuracies, or omissions and to change or update information or cancel orders if information in the Service is inaccurate, including after an order has been submitted, subject to applicable law.

SECTION 13 – PROHIBITED USES

In addition to other prohibitions contained in these Terms, you are prohibited from using the site or its content for unlawful purposes; to violate applicable laws; to infringe intellectual property rights; to harass, abuse, harm, defame, intimidate, or unlawfully discriminate; to submit false or misleading information; to transmit malicious code; to collect or track personal information of others without authorization; to spam, phish, crawl, scrape, or interfere with the security features of the Service.

We reserve the right to terminate your use of the Service for violating prohibited uses.

SECTION 14 – DISCLAIMER OF WARRANTIES; LIMITATION OF LIABILITY

We do not guarantee, represent, or warrant that your use of our Service will be uninterrupted, timely, secure, or error-free.

The Service and products and services delivered through the Service are provided "as is" and "as available" except where otherwise expressly stated by us or required by applicable law.

To the maximum extent permitted by applicable law, LDH Furniture and our directors, officers, employees, affiliates, agents, contractors, suppliers, service providers, and licensors shall not be liable for indirect, incidental, punitive, special, or consequential damages arising from your use of the Service or products procured through the Service.

Because some jurisdictions do not allow certain exclusions or limitations of liability, our liability in those jurisdictions shall be limited to the maximum extent permitted by law.

SECTION 15 – INDEMNIFICATION

You agree to indemnify, defend, and hold harmless LDH Furniture and our affiliates, partners, officers, directors, agents, contractors, licensors, service providers, subcontractors, suppliers, and employees from claims or demands, including reasonable attorneys' fees, arising from your breach of these Terms or violation of applicable law or third-party rights.

SECTION 16 – SEVERABILITY

If any provision of these Terms is determined to be unlawful, void, or unenforceable, that provision shall nevertheless be enforceable to the fullest extent permitted by applicable law, and the unenforceable portion shall be deemed severed without affecting the validity of the remaining provisions.

SECTION 17 – TERMINATION

The obligations and liabilities incurred prior to termination shall survive termination of this agreement.

These Terms remain effective unless and until terminated by either you or us. You may terminate these Terms by ceasing use of our Services. If we determine that you have failed to comply with these Terms, we may terminate your access to the Service as permitted by applicable law.

SECTION 18 – ENTIRE AGREEMENT

Our failure to exercise or enforce any right or provision of these Terms shall not constitute a waiver of that right or provision.

These Terms and any policies or operating rules posted by us constitute the entire agreement and understanding between you and us regarding your use of the Service and supersede prior or contemporaneous agreements or communications concerning the Service.

SECTION 19 – GOVERNING LAW

These Terms of Service and any separate agreements whereby we provide Services shall be governed by and construed in accordance with the laws of the State of Georgia, United States, without regard to conflict-of-law principles.

SECTION 20 – CHANGES TO TERMS OF SERVICE

You can review the most current version of these Terms of Service at any time on this page.

We reserve the right, at our discretion, to update, change, or replace any part of these Terms by posting updates to our website. It is your responsibility to periodically review this page for changes. Your continued use of the website or Service following posted changes constitutes acceptance of those changes.

SECTION 21 – CONTACT INFORMATION

Questions regarding these Terms of Service may be sent to:

LDH Furniture
Atlanta, Georgia
Phone: 470-207-8689
Email: ldhcompanyllc@gmail.com
Contact LDH Furniture

RELATED POLICIES

Please review the following policies and information, which should be read together with these Terms of Service where applicable:

Last updated: August 30, 2026